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We love to chat about your travel plans and are happy to talk if you have any questions.
Head Office
Ben Serengeti Ltd
Arusha Mall, Old Moshi Road
Arusha, Tanzania
Frequently asked questions
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When is the best time to visit Tanzania?
Tanzania is a year‑round destination. The dry season (June–October) is best for wildlife safaris, while January–March is excellent for calving season and Kilimanjaro climbs.
Can I combine safari, Kilimanjaro, and Zanzibar?
Absolutely. Many travelers combine wildlife safari, mountain trekking, and Zanzibar beach relaxation into one seamless itinerary.
Do you customize itineraries?
Yes. Every trip can be fully tailored to match your budget, travel style, group size, and interests — from luxury safaris to adventure treks.
How difficult is climbing Mount Kilimanjaro?
Kilimanjaro is challenging but achievable with proper preparation. We provide experienced guides, acclimatization strategies, and full support to maximize summit success.
Is Tanzania safe for travelers?
Yes. Tanzania is one of Africa’s most welcoming destinations. We prioritize safety with professional guides, reliable vehicles, and well‑planned logistics.
Are there any age restrictions for the tour?
Most of our tours are suitable for a wide range of ages; however, certain activities like Mount Kilimanjaro trekking have a minimum age requirement (typically 10 years old). Some safari lodges may also have age guidelines for young children
What should I pack for the tour?
We recommend packing light, comfortable clothing suitable for the season, sturdy walking shoes, sun protection (hat, sunglasses, sunscreen), personal toiletries, and any required medications. For Kilimanjaro climbs, a detailed packing list will be provided to ensure proper gear and safety.
How can I contact customer support during the tour?
Our team is available 24/7 during your trip. You can reach us via phone, WhatsApp, or online chat for immediate assistance, ensuring quick support whenever you need it.